Shipping Insurance
Product Code: Shipping Insurance
Price: $1.75
Description
Shipping insurance is provided through the shipping carrier for lost, stolen or misdelivered shipments. If an item is deemed lost, stolen or misdelivered by the shipping carrier The Mount Depot will send out a duplicate replacement order (no substitutions).
Shipping carriers may require up to 30 days to elapse from the time the shipment was sent before filing a claim or deeming the package lost, stolen or misdelivered. However, The Mount Depot will provide an advance replacement using ground delivery or the original delivery method selected if the package appears to be lost, stolen or misdelivered to minimize the inconvenience.
In the event an advance replacement needs to be sent The Mount Depot will need to authorize charges for the replacement items until the items are deemed unrecoverable by the shipping carrier. If the shipping carrier eventually delivers the lost shipment and The Mount Depot sends out a replacement, the customer will be required to send back the found shipment. The Mount Depot will pay for the return shipment.
Please note that the shipping carrier will/may require the customer to fill out paperwork in order for an insurance claim to be completed by the carrier.